Service Levels
Our enSircle managed service programs are designed to address the needs of most businesses seeking an alternative to the "break/fix" support model. The break/fix arrangement serves neither the client (you) nor the support organization (us) very well and fosters a reactive work environment versus a proactive one; enSircle eliminates this frail support scenario.
Our team of engineers has over 75 years of combined experience with backgrounds stemming from companies like HP, IBM, and Allied Signal. They have comfortably operated and supported network environments such as Windows, Microsoft SQL, Exchange, UNIX, HP-UX, Linux and developed years of experience assessing everything from server security to project management to firewall construction. Our engineers, providing the backbone support to enSircle, possess not only industry recognized certifications, but more importantly the hands on, front line experience needed to create a steady state for your network.
Across enSircle 180 and 270 you will see a broad range of support packages designed to address virtually every environment and the components contained within. Here's a snapshot of each of these powerful programs:
enSircle offers something for every business! Check out our Comparison Matrix for the details of each service level package offered via enSircle.
Our team of engineers has over 75 years of combined experience with backgrounds stemming from companies like HP, IBM, and Allied Signal. They have comfortably operated and supported network environments such as Windows, Microsoft SQL, Exchange, UNIX, HP-UX, Linux and developed years of experience assessing everything from server security to project management to firewall construction. Our engineers, providing the backbone support to enSircle, possess not only industry recognized certifications, but more importantly the hands on, front line experience needed to create a steady state for your network.
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enSircle 180 |
| 24 x 7 monitoring of your network servers, preferred rates on additional network services, weekly emailed summary reports, discounts on our HP desktops, servers, and network components, user and backup management, firewall/switch management, wireless monitoring/management and semi annual network health reviews | |
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enSircle 270 |
| Everything within enSircle 180 with the addition of backup administration, anti-virus management, patches/updates, mapped drives and offline folder support. This program also contains multi-level reporting for both executives and IT personnel, capacity planning reports, and quarterly network health reviews |
enSircle offers something for every business! Check out our Comparison Matrix for the details of each service level package offered via enSircle.


